Terms and Conditions
These Terms and Conditions govern your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to comply with these terms in full. Anilya Ecommerce Private Limited reserves the right to modify these terms at any time. Any changes will become effective immediately upon being posted on this page.
1. Services
Anilya Ecommerce Private Limited provides online printing services for a variety of items, including posters, books, banners, visiting cards, and other customized materials. All services are subject to availability and acceptance at our discretion.
2. Orders and Payment
- Orders must be placed through our official website: https://anilya.com.
- All prices are displayed in Indian Rupees (INR) and may be inclusive or exclusive of applicable taxes, as stated during checkout.
- Payment must be completed at the time of placing the order using available payment methods.
- Delivery charges will be calculated at checkout and added to your total order amount.
3. Cash on Delivery (COD)
We provide the cash on delivery facility only for our valued & verified customers. Cash on delivery is available only for select pin codes and hence the orders will be confirmed if your pin code is serviceable, all COD orders will be cancelled Suo moto. Oherwise pay through payment gateway only
You can pay using cash or by card (if accepted by Anilya Ecommerce Privert Limited ’s Logistics Partner) at the time of delivery of order placed under COD. Except by cash or card, no other mode of payment will be accepted for COD orders.
You shall be required to pay the amount as stated on the shipping label for all Cash on Delivery Orders. In case of split shipment of single order or consolidation of multiple orders, the value on the shipping label might not correspond to the product delivered. In case of over payments for such shipments, Anilya Ecommerce Privert Limited will refund any excess cash received to you on request to the Bank Account details provided by you. Such refund will be processed provided there is a confirmation of cash received from the Logistics Partner.
By selecting the COD option, the member is agreeing to pay the order value on delivery. Anilya Ecommerce Privert Limited reserves the right to take suitable action including but not limited to account suspension, recovery proceedings and such other legal course as may be advised against you.
4. Return Pickup
Once you raise any issue about the Product delivered to our customer care team, we will ensure a quick, easy and seamless refund. You may be requested to return the Product in question as a prerequisite for processing refund. We will perform a simple quality check once we receive the Product back to our warehouse, before processing the refund.
We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed. You can initiate a new request, if item meets the criteria and is within the specified return/exchange period. For more details, please call our customer care.
5. Transfer of Title
You agree that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.
6. Intellectual Property
All content on this website—including text, graphics, logos, images, and multimedia—is the property of Anilya Ecommerce Private Limited or its licensors and is protected by applicable intellectual property laws. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by law, Anilya Ecommerce Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our website or services. Our total liability shall not exceed the amount paid by you for the specific order in question.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bokaro, Jharkhand.
9. Contact Us
For any queries or concerns related to these Terms and Conditions, please contact:
- 📞 9031114443
- 📧 help@anilya.in